Public store release and checkout are not open yet. This is the official website for Trade Reply Assistant, currently in preview.

Export Loft Software for export sales teams

Privacy policy

Prepared 10 November 2026 · Effective date: [TO BE CONFIRMED]

Who is responsible

Controller: [Legal entity name TBD], with address and jurisdiction still to be published. Privacy contact: [privacy email TBD].

What stays on your device

The extension stores product and knowledge libraries, preferences, your BYOK configuration, and usage statistics locally in your Chrome profile. It does not keep a local chat history. Libraries are not synchronized to our servers. You may export your libraries and import them into another installation.

What is processed for a generation

When you request an analysis or reply, the relevant conversation text and selected reference material are sent to your chosen AI provider. In the current BYOK preview, requests go directly from the extension to that provider. In the planned managed DeepSeek mode, our server will temporarily forward the necessary content to DeepSeek.

Our subscription design does not persist chat bodies, prompts, or generated replies. Request-body logging and error capture of that content must be disabled before launch. AI providers apply their own processing and retention policies; this policy does not promise zero retention by those providers. Saving an edited knowledge card is an explicit local library action.

Account and billing information

The planned service will store account email, account ID, authentication records, plan and billing identifiers, payment status, and usage metadata such as request ID, time, model, point totals, and error code. It will not store your BYOK key in the billing database. Paddle is the intended Merchant of Record and would process payment and tax information under its own policies once enabled. We do not collect payment card details on this static site.

Cookies, providers and transfers

This static website has no analytics or advertising scripts. The future account site will use essential authentication cookies. [Confirm hosting and email vendors, operating regions, DeepSeek/Paddle policy links, international transfer arrangements and applicable lawful bases before launch.]

Retention and your choices

Local libraries stay in your profile until you edit or remove them, clear extension data, or uninstall. Signing out alone will not remove them. Export a backup before moving installations. Contact the privacy address to request access, correction, or account deletion when the service launches. Required billing records may need to be retained after account deletion.

[Confirm account, security-log and billing-metadata retention periods, deletion process and required statutory disclosures. No chat-body retention period is planned because chat bodies must not be persisted.]